TOKN Technology

There is no question that we are currently living in a different world to what we were 2 months ago. Suddenly, all office staff are working from home, we can’t go out and socialise and our idea of “remote workers” has changed from just being workers on mine sites, to “working remotely” becoming the new norm.

This new way of working has already presented a number of challenges for businesses everywhere – from figuring out how to use video conferencing, to trying to still get a full day’s work in whilst having 3 kids at home. Plus, people are using their mobile devices more and more, with emails becoming too slow and clunky for the modern digital world. It certainly isn’t easy.

Businesses need to be able to get important information out to their entire workforce without having to waste hours on the phone or typing up emails because right now, time is money.

This is where TOKN comes into play.  

As a part of the TOKN Safety suite, you have the option of including broadcast messaging, a simple yet effective way of communicating messages with your entire workforce, from one central location, at the click of a button.

As soon as you are aware of any new information that your team needs to know, you can use the TOKN Console to send a company-wide alert with the details. Your workers will receive an instant alert and push notification on their mobile or tablet device, requiring them to confirm that they have received the information before they can move on. This way you know that all of your workers are getting the message and you can track who hasn’t confirmed receipt of it, so you can follow up with them if needed.

Not only have you just saved yourself hours of phone calls and stress, you’ve also made sure everyone is receiving the same information at the same time, meaning there is no mix ups in communication down the line!

Broadcast Messaging - Cyclone

Operators are always connected, with instant alerts, and company wide broadcasts keeping staff aware of hazards and news updates, online and offline; on any device. Keep your workforce informed and connected with TOKN today.

We want to be really connected to our mobile workforce, to keep them operating safely and make our business more productive. TOKN provides technology that helps us achieve that.

John Greville, Chief Operations Officer, Mader Group – Mining Services

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