TOKN Technology

Broadcast Text Message Service

Broadcast Text Message Service

Let your team know what is happening or make announcements to your customers with TOKN’s Broadcast text messaging solution.

Send urgent information to your workforce, at the click of a button.

Keep your workforce informed, at the click of a button, with TOKN’s Broadcast Messaging Service. Your workforce is always in the loop, no matter where they are.

Use the TOKN Console to send a company-wide broadcast text message with the details of any safety banners, incident alerts or weather information that your workforce needs to know. Your workers will receive an instant alert and push notification on their mobile or tablet device, ensuring they are always kept informed of the most up-to-date information.
  • Send instant alerts to your entire workforce, at the click of a button
  • Attach images to your alerts
  • Receive push message and in-app notifications of the alerts
  • Set priority levels of alerts
  • Easy search of broadcast messages
  • Improve communication with your mobile workforce
Mining SMS Service

"We want to be really connected to our mobile workforce, to keep them operating safely and make our business more productive.

John Greville
Chief Operations Officer
Mader Group – Mining

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Frequently Asked Questions

Dive a little bit deeper into how TOKN provides unmatched mobile productivity improvements.

Yes, custom push notifications and alerts can be created in TOKN.
Yes! All Broadcast Messages can be customised to be sent to predefined lists, or to your entire workforce. These lists can be pulled from your connection to Xero, MYOB, IFS, SAP or any other API based connection.

TOKN uses standard push messaging and broadcast messaging services to notify the user of any actions. Push messaging notifies the user of a pending action even when the app is closed. For example, the user might be alerted to the fact they have an outstanding action to complete.

TOKN also has a unique optional Broadcast Messaging Service that alerts all connected users to updates, on any device, at any time. TOKN’s current clients use this service for legislation updates, policy updates, safety headlines, cyclone warnings, COVID-19 updates and more.

Each broadcast is categorised (low, medium, high & extreme importance) and can include images as required. These can be easily sent from a central, web-based system to all connected users.

Anyone with access to the Broadcast Messaging Widget in the TOKN Console can send broadcast messages, whether they be an admin or a standard user. The administrator can easily allocate the broadcast messaging widget to any individual with a TOKN Console login.
Priority levels for broadcast messages can be customised to suit each business. For example, in a mining & mining services setting the priority levels may be set to “Category 1, 2 or 3” to match cyclone categories in the Pilbara, where in a medical or aged care setting, these may be “Code Red, Blue & Black” to suit standard protocols.