Austrralian Mining Services: Driving smart asset management 

About Australian Mining Services

AMS is a nationally recognised mining and exploration drill supply specialist , to some of the largest mining and oil and gas companies with an extensive track record spanning more than a decade, providing both expertise and drilling tools to suit virtually any specific drilling project need. Our supply and technical network operates worldwide.

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The Challenge

Operating across remote and high-demand drilling environments, AMS faced several critical operational challenges that were impacting productivity, cost efficiency, customer service and decision-making: 

• Limited Visibility of Inventory Levels
  Manual tracking processes and disconnected systems made it hard to monitor stock levels, resulting in delays, overstocking, or critical shortages. Key drilling assets—especially high-wear items like drill bits—were difficult to track, assess, and manage across multiple project sites, leading to inconsistent usage data and unexpected stock outs.

• No Insight into Drill Bit Performance
  Without real-time monitoring or historical usage data, it was nearly impossible to assess the performance and lifecycle of drill bits, affecting project planning and operational cost control..

• Perceived Adverse customer relationship and service levels 

AMS Supply expensive Drill bits and other mining tools urgently required in the drilling arena. AMS  required a robust, field-friendly solution that could easily record asset and inventory status  tracking accross sites for the stock delivered to sites . They need up to minute information on the performance of their products on site. In order to justify further sales . They needed a solution  providing visibility even in remote, low-connectivity locations. The solution needed  to be easy to set up , and accessible to clients and employees, with low administrative burden and outlay.

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The Solution: TOKN App with QR Code Asset Scanning

AMS partnered with TOKN to implement a mobile application solution integrated with QR code scanning. The platform was designed to tackle AMS’s core issues by providing real-time tracking, visibility, and performance insights across their operations.

Key solution components included:

• QR Code-Based Asset Scanning
  Workers scan assets directly from their mobile devices using QR codes, instantly capturing and updating information about asset location, condition, and utilisation.

• Live Inventory Monitoring
  Integrated with TOKN Bit tracker dashboard, inventory levels are automatically updated as items are issued, received, or moved—delivering accurate, real-time stock control.

• Drill Bit Performance Tracking
  Usage data is now captured digitally in the field, allowing AMS to monitor Penetration rates , wear rates, plan replacements, and analyse performance trends over time.

• Offline Operation Support
  The app functions even in remote areas without internet access, ensuring uninterrupted data capture and operational continuity.

• Smart Data Validation
  TOKN’s validation tools eliminate data duplication and entry errors, ensuring reliable reporting and compliance.

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The Impact

The deployment of the TOKN platform delivered significant operational benefits for AMS:

• End-to-End Asset Visibility
  AMS can now track and manage drilling assets and tools, across all project sites, improving utilisation and maintenance planning.

• Accurate Inventory Control
  Real-time inventory data helps the team avoid shortages, optimise stock levels, and reduce delays in field operations and stock outs.

• Improved Drill Bit Lifecycle Management
  AMS has gained clear visibility into drill bit usage and performance, That they can share with their clients ,  allowing for proactive replacement and better cost management and improved service levels.

• Reduced Admin Overhead
  Paper-based tracking has been replaced with mobile digital workflows, streamlining operations and saving time for both field and office staff.

“The Solution has  has given us clear insight into our assets and inventory in real time, across sites . The ability to scan and track performance—especially drill bits—has been a real game changer for us.”
— Operations Manager, Australian Mining Services.