“With help from TOKN our systems and processes have gone from good to great, all stakeholders of our business have benefited from adopting one or more of the suite of TOKN apps”
Stephen Arndt General Manger
PINDAN Asset Management
Pindan, a large construction company, that funds, builds and manages property Australia wide, has been operating for more than 40 years. It’s Asset Management Business has a large mobile workforce, made up of employees and sub-contractors. Some of the mobile workforce operates paper based and do not have access to real time information about the work they are doing. Most work is performed remotely using manual paper processes to capture information, which is then re-keyed into the business systems by the back-office team. This exposes error and inefficiency due to double entry.
Pindan as a leading-edge service provider was working toward a fully electronic and paper free outcome across its internal and external workforce. For some of Pindan’s smaller external service providers the cost of hardware presented a barrier to entry for working real time in the Pindan environment.
In June 2018, seeking to accelerate efficiencies for the business. The IFS sales team in Perth referred TOKN to Pindan. Pindan engaged TOKN to help fulfil its requirement for device agnostic enhanced digital capability, to better engage its greater mobile workforce as well as to drive greater safety and compliance on the front line, and accelerate efficiencies for the business.
In partnership with IFS, TOKN and PINDAN delivered several fully integrated enterprise applications and their administrative framework with which to manage them. Pindan have also adopted the modern approach to bring-your-own-device meaning that a remote regional mobile work force use their own devices, of which there are multiple types, whilst working with intermittent network connectivity.
The TOKN Enterprise Mobility platform was used to build the digital apps required, integrate with various data sources and manage the applications, data and devices. TOKN is a mobility solution for ERP customers, with the focus on being a simple framework that allows minimally trained staff member (with the right permissions) to create a digital app that can pull data out and push data to various underlying corporate systems.
The TOKN App builder tool was used to create the apps required. All apps work offline, and on any device type (including Apple, Android and Microsoft for both mobile and desktop deployments). Enabling users to use their own devices.