{"id":7638,"date":"2024-04-18T07:50:47","date_gmt":"2024-04-18T07:50:47","guid":{"rendered":"https:\/\/www.tokntechnology.com\/global?page_id=7638"},"modified":"2025-04-08T07:17:41","modified_gmt":"2025-04-08T07:17:41","slug":"service-management","status":"publish","type":"page","link":"https:\/\/www.tokntechnology.com\/global\/digital-apps\/service-management\/","title":{"rendered":"Field Service Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7638\" class=\"elementor elementor-7638\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-248bd34c elementor-section-height-min-height clsTopSection elementor-section-boxed elementor-section-height-default elementor-section-items-middle exad-glass-effect-no exad-sticky-section-no\" data-id=\"248bd34c\" data-element_type=\"section\" id=\"next\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e4b5aaa exad-glass-effect-no exad-sticky-section-no\" data-id=\"7e4b5aaa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a4b5694 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4a4b5694\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reliable Field Service Management <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d4eebed exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7d4eebed\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Deliver on your promise to customers, on-time and on-budget <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f99e00 elementor-widget__width-auto exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"8f99e00\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.tokntechnology.com\/global\/contactus\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f5f18d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"7f5f18d5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fe884d0 exad-glass-effect-no exad-sticky-section-no\" data-id=\"3fe884d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-257ac136 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"257ac136\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Field Service Management in the hands of your technician<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-130dcdcc exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"130dcdcc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\"Revolutionize service efficiency and empower technicians with our cutting-edge solution. Gain a seamless, real-time overview of all field operations, including appointments, delays, orders, inspections, inventory management, safety protocols, and time tracking\u2014all consolidated in one user-friendly platform<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e266a53 clsReadToggle txt-center exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"e266a53\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2371\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2371\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-angle-double-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-angle-double-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">READ MORE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2371\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2371\"><p>Wave goodbye to fragmented processes and embrace integrated systems. Our cutting-edge Field Service Management (FSM) software ensures seamless communication among systems, back-office operations, and field technicians in today&#8217;s fast-paced business landscape. With automated workflows and real-time updates, our cloud-based FSM app eliminates delays, enhances productivity, and boosts customer satisfaction.<\/p><p>Say hello to a new era of efficiency and agility. Our FSM software provides instant access to vital data through our offline app technology. From appointment details and navigation to addresses, to accessing contact and service information, completing safety interactions, and managing inventory, our solution keeps your field technicians well-informed and equipped to deliver precise information to customers.<\/p><p>Experience the efficiency and agility your business deserves with our comprehensive FSM software.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-534744e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-video\" data-id=\"534744e\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;,&quot;show_image_overlay&quot;:&quot;yes&quot;,&quot;image_overlay&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/www.tokntechnology.com\\\/global\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/shutterstock_514367593-1.png&quot;,&quot;id&quot;:6482,&quot;size&quot;:&quot;&quot;,&quot;alt&quot;:&quot;&quot;,&quot;source&quot;:&quot;library&quot;}}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/1029118571?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=1&amp;portrait=1&amp;byline=1&amp;h=fdfe3682d0#t=\"><\/iframe>\t\t\t\t<div class=\"elementor-custom-embed-image-overlay\" style=\"background-image: url(https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/shutterstock_514367593-1.png);\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\" role=\"button\" aria-label=\"Play Video\" tabindex=\"0\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-play\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f90b065 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"f90b065\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4715c83 exad-glass-effect-no exad-sticky-section-no\" data-id=\"4715c83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dbf4c12 animated-slow exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1dbf4c12\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"5599\" height=\"3440\" src=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1.png\" class=\"attachment-full size-full wp-image-6685\" alt=\"\" srcset=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1.png 5599w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-300x184.png 300w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-1024x629.png 1024w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-768x472.png 768w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-1536x944.png 1536w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-2048x1258.png 2048w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-163x100.png 163w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-130x80.png 130w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-394x242.png 394w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-915x562.png 915w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-1240x762.png 1240w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/10\/save-1-1758x1080.png 1758w\" sizes=\"(max-width: 5599px) 100vw, 5599px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f64e249 exad-glass-effect-no exad-sticky-section-no\" data-id=\"f64e249\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1fcb63 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"e1fcb63\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why TOKN Field Service Management <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad713da exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"ad713da\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"font-size: 16px;\"><li>Simplify Your Field Service Processes.<\/li><li>Gain Immediate Visibility of All Your Service Information.<\/li><li>Ensure Technician Safety and Compliance.<\/li><li>Optimize Resource Utilization.<\/li><li>Expedite Billing Processes.<\/li><li>Enhance Time Capture and Streamline Back-Office Paperwork.<\/li><li>Elevate Your Company&#8217;s Operations and Brand Reputation with Enhanced Service Levels.<\/li><li>Engage Your Employees with an Enhanced User Experience Across All Devices\u2014No More Paperwork.<\/li><li>Customize Your Solution with TOKN&#8217;s &#8220;Extend and Customize&#8221; Options to Suit Your Workflow Systems.<\/li><li>Seamlessly Integrate with Your Business, Payroll, Job Management, Inventory, and Billing Systems.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-243e6ba elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"243e6ba\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2a6525e exad-glass-effect-no exad-sticky-section-no\" data-id=\"2a6525e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1ac88b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"f1ac88b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u201cTOKN has enabled the immediate receipt of critical information from the field to the office at the touch of a button. This has reduced the wait times for our customers. This has had such a positive effect.\u201d\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d932ace exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"d932ace\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Theresa Skewes, \nFord &amp; Doonan Senior Service Administrator<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57b6b0c elementor-widget__width-auto exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"57b6b0c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.tokntechnology.com\/global\/case-study\/ford-doonan\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CASE STUDY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c6d50fd exad-glass-effect-no exad-sticky-section-no\" data-id=\"c6d50fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ecbfd31 animated-slow exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"ecbfd31\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1464\" height=\"676\" src=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1.png\" class=\"attachment-full size-full wp-image-5957\" alt=\"\" srcset=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1.png 1464w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-300x139.png 300w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-1024x473.png 1024w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-768x355.png 768w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-217x100.png 217w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-173x80.png 173w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-394x182.png 394w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-915x423.png 915w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/08\/Frame-68-1-1240x573.png 1240w\" sizes=\"(max-width: 1464px) 100vw, 1464px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d60d67 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"6d60d67\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-489c334 exad-glass-effect-no exad-sticky-section-no\" data-id=\"489c334\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eabb1e7 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"eabb1e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Integrations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62827b exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"e62827b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Powerful integration options, with\u00a0 Pronto, <a style=\"background-color: #ffffff;\" href=\"https:\/\/www.myob.com\/au\/apps\/products\/tokn-enterprise-mobility-platform\">MYOB Ac<\/a>cumatica, XERO, Sharepoint,\u00a0<a style=\"background-color: #ffffff;\" href=\"https:\/\/www.tokntechnology.com\/global\/partners\/sap\/\">SAP<\/a>, SIMPRO\u00a0and Greentree.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ef432f9 exad-glass-effect-no exad-sticky-section-no\" data-id=\"ef432f9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e44bd3 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"0e44bd3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"423\" src=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-1024x423.png\" class=\"attachment-large size-large wp-image-4807\" alt=\"\" srcset=\"https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-1024x423.png 1024w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-300x124.png 300w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-768x317.png 768w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-1536x635.png 1536w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-2048x847.png 2048w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-242x100.png 242w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-194x80.png 194w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-394x163.png 394w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-915x378.png 915w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-1240x513.png 1240w, https:\/\/www.tokntechnology.com\/global\/wp-content\/uploads\/2023\/02\/tokn-graphic-6-1920x794.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a636b43 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"a636b43\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7305006 exad-glass-effect-no exad-sticky-section-no\" data-id=\"7305006\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac325f8 elementor-widget__width-initial exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ac325f8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b4013a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"b4013a2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c2c543f exad-glass-effect-no exad-sticky-section-no\" data-id=\"c2c543f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f451455 exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"f451455\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2561\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2561\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I play with a demo app ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2561\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2561\"><p>Yes, TOKN has a suite of\u00a0 demo apps you can try. please complete the request a demo form and you&#8217;ll be given access for free.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2562\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2562\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a Mobile app and can my technicians  access it offline?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2562\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2562\"><p>Yes. TOKN understands the importance critical Service Management data , no matter where your workers might be. There is a mobile app\u00a0 that works\u00a0 offline, wherever your workers are, with all data automatically transferred when your workers come back into reception or WiFi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2563\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2563\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can technicians view work that is scheduled to them on their device to help them complete the work? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2563\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2563\"><p>Yes. TOKN lists work orders and service requests, that have be scheduled to the specific technicians on a specific day, in date time order, integrated with Google maps for easy navigation, along with Asset information , Site Contact information and more\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2564\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2564\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can technicians view parts, inventory and Asset information ? Can they scan an Asset Tag ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2564\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2564\"><p>Yes. TOKN can scan QR code and NFC asset tags to help locate identify and better manage asset information. Technicians can also access part and inventory information, instantly from the ERP systems. The can also issue parts to the service using the app.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2565\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2565\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I attach documents and photos to my app?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2565\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2565\"><p>Yes. The App comes with the ability to upload a range of different attachments from your device, as standard.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2566\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2566\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can TOKN manage service and safety checklists and reports.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2566\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2566\"><p>Yes. The app has configurable checklists that can be used to help guide the technician in performing a certain job. This might include safety and compliance steps to help identify risks , hazards and controls. All this information can be complied into a Service Report and attached to the\u00a0 Job<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2567\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2567\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is the Field Service app customisable?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2567\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2567\"><p>Yes. All Apps are customisable to suit your specific business needs.\u00a0 TOKN has an array of low code app templates that are full customisable in half the time Talk to us today to understand the breadth of the customisation options.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2568\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2568\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is the app integrated ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2568\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2568\"><p>Yes the app is fully integrated with your businesses systems . The Field Service app references information such as Contacts, Addresses, Service orders, instruction PDFs, and can update you business systems with time recording Status , geo location , in real time . This ensures faster billing cycles , improved payroll, complete compliance and better customer service.\u00a0<\/p><p>TOKN has prebuilt integrations with Simpro, SAP, Pronto, IFS , MYOB WIISE and Microsoft\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2569\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2569\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What devices can the app run on ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2569\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2569\"><div id=\"elementor-tab-content-1656\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-1656\"><div id=\"elementor-tab-content-1657\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"tabpanel\" data-tab=\"7\" aria-labelledby=\"elementor-tab-title-1657\"><p>Field Service Management\u00a0 runs on the following devices:<\/p><p>\u2013 Android devices (running version 5 and above)<\/p><p>\u2013 IOS devices (running version 10 and above)<\/p><p>\u2013 Windows 10 Desktops (running the anniversary update and above)<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25610\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-25610\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can our Managers\/Directors receive notifications in the event of incidents, management reports, toolbox updates, etc.?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25610\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-25610\"><p><span style=\"font-weight: 400;\">Yes. TOKN has a SMS, email and push notification service that can be configured where required.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-25611\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-25611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we use GEO Location in the field service app <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-25611\"><p>Yes the app uses GEO Location ., to record and locate locations in real time bases on the GPS capability of the device . TOKN can save the GEO location in PDF reports and back end systems for reporting\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I play with a demo app ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, TOKN has a suite of\\u00a0 demo apps you can try. please complete the request a demo form and you&#8217;ll be given access for free.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a Mobile app and can my technicians  access it offline?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. TOKN understands the importance critical Service Management data , no matter where your workers might be. There is a mobile app\\u00a0 that works\\u00a0 offline, wherever your workers are, with all data automatically transferred when your workers come back into reception or WiFi.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can technicians view work that is scheduled to them on their device to help them complete the work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. TOKN lists work orders and service requests, that have be scheduled to the specific technicians on a specific day, in date time order, integrated with Google maps for easy navigation, along with Asset information , Site Contact information and more\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can technicians view parts, inventory and Asset information ? Can they scan an Asset Tag ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. TOKN can scan QR code and NFC asset tags to help locate identify and better manage asset information. Technicians can also access part and inventory information, instantly from the ERP systems. The can also issue parts to the service using the app.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I attach documents and photos to my app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. The App comes with the ability to upload a range of different attachments from your device, as standard.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can TOKN manage service and safety checklists and reports.\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. The app has configurable checklists that can be used to help guide the technician in performing a certain job. This might include safety and compliance steps to help identify risks , hazards and controls. All this information can be complied into a Service Report and attached to the\\u00a0 Job<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is the Field Service app customisable?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. All Apps are customisable to suit your specific business needs.\\u00a0 TOKN has an array of low code app templates that are full customisable in half the time Talk to us today to understand the breadth of the customisation options.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is the app integrated ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes the app is fully integrated with your businesses systems . The Field Service app references information such as Contacts, Addresses, Service orders, instruction PDFs, and can update you business systems with time recording Status , geo location , in real time . This ensures faster billing cycles , improved payroll, complete compliance and better customer service.\\u00a0<\\\/p><p>TOKN has prebuilt integrations with Simpro, SAP, Pronto, IFS , MYOB WIISE and Microsoft\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What devices can the app run on ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div id=\\\"elementor-tab-content-1656\\\" class=\\\"elementor-tab-content elementor-clearfix elementor-active\\\" role=\\\"tabpanel\\\" data-tab=\\\"6\\\" aria-labelledby=\\\"elementor-tab-title-1656\\\"><div id=\\\"elementor-tab-content-1657\\\" class=\\\"elementor-tab-content elementor-clearfix elementor-active\\\" role=\\\"tabpanel\\\" data-tab=\\\"7\\\" aria-labelledby=\\\"elementor-tab-title-1657\\\"><p>Field Service Management\\u00a0 runs on the following devices:<\\\/p><p>\\u2013 Android devices (running version 5 and above)<\\\/p><p>\\u2013 IOS devices (running version 10 and above)<\\\/p><p>\\u2013 Windows 10 Desktops (running the anniversary update and above)<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Can our Managers\\\/Directors receive notifications in the event of incidents, management reports, toolbox updates, etc.?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Yes. TOKN has a SMS, email and push notification service that can be configured where required.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can we use GEO Location in the field service app\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes the app uses GEO Location ., to record and locate locations in real time bases on the GPS capability of the device . TOKN can save the GEO location in PDF reports and back end systems for reporting\\u00a0<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00939ca elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"00939ca\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2af7fcf exad-glass-effect-no exad-sticky-section-no\" data-id=\"2af7fcf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ecda5d1 elementor-widget__width-auto exad-sticky-section-no exad-glass-effect-no elementor-invisible elementor-widget elementor-widget-button\" data-id=\"ecda5d1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.tokntechnology.com\/global\/case-study\/tokn-partners-with-the-national-electrical-and-communications-association-neca\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reliable Field Service Management Deliver on your promise to customers, on-time and on-budget request a demo Field Service Management in the hands of your technician &#8220;Revolutionize service efficiency and empower technicians with our cutting-edge solution. Gain a seamless, real-time overview &hellip; <a href=\"https:\/\/www.tokntechnology.com\/global\/digital-apps\/service-management\/\">Read More<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"parent":2093,"menu_order":39,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"class_list":["post-7638","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Field Service Management App | TOKN<\/title>\n<meta name=\"description\" content=\"Elevate service levels and reduce costs with TOKNs smart Field Service software. 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