I am still constantly amazed at the number of companies I meet, where the device has lost the battle to software.
In an age where data collection , consolidation and visualisation is happening faster than John Napiers’ exponential equations could have predicted it would, CIO’s are fixed on the software, the software who sells it, what it does, who else uses it ………..rather than does it or will it work for me and my people. Now I’m not saying that these are unimportant questions to have answered, but in a world where we have over 24 000 different smart android devices alone, which is set to explode as we enter an age of digital devices and applications, we need to consider the whole picture, and we cannot be slave to the software anymore.
UI/ UX discussions, wireframes and workshops all rage and buzz words of the day , are becoming an increasingly dominant part of the modern technology /IT function and rightly so . A new career choice and the of the software solutions journey of discovery, we must have a UX/UI design , team and strategy ….. but have we missed something ? Are we simply following the sheep in front, marching to yet another the Software vendors marketing script.
“I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person's experience with the system including industrial design graphics, the interface, the physical interaction and the manual. Since then the term has spread widely, so much so that it is starting to lose its meaning” — Donald Norman
To truly critically evaluate and the user experience, we have to ask and answer some difficult questions. Some of those might isolate us from the crowd and make people feel uncomfortable. Some might even make your boss uncomfortable. Lets face it not many of us enjoy doing that , for some else’s user experience ……… But yet if we don’t, we simply can’t create the kind of stepchange and innovation required to make a difference. We need to critically examine and evaluate all element of the experience.
“Ah…. We cant use that device as the software wont run on it……….” Really?
Don’t you love seeing the little icons on the vendors web site PC, Tablet , smart phone , along with the words “ Any device “ next to it .What you find out when you dig a little deeper is that the software will run on a PC, Tablet and smart phone……. as long as its from a particular vendor and runs a specific operating systems and firmware. As we move from an age where the “provisioned device” ceases to exit due to cost, complexity, scalability and plain preference reasons, the demand for agnostic software solutions becomes critical.
The future …. Connected devices wont have time to wait for software vendors to remove barriers. Digital applications will transcend the debate around whether it should be native and web based, and they will just be.
The race between who can connect to what has begun, and will require tools and methods that are unconstrained by vendor/software paradigms. I'm not saying ” build it yourself " , far from it . But what I am saying is that we need to be more aware the problem we are trying to solve and even more critical of the tools we select to help solve them.
Clinton Schroeder August 2017
Many companies who use SAP as their ERP system will soon be on the road to an upgrade to the HANA database, that is if they are not already on that journey or possibly even having completed it. We are fortunate enough to already have our software tested and confirmed to work using HANA with no additional configuration/setup to be done. One of our customers has already done an upgrade to HANA and have already been using the TOKN mobility platform to perform their usual tasks exactly the same manner as before with no changes required at all.
The biggest impact so far that I have experienced with a switch to HANA is the sequencing of the records being returned from a database selection. An oracle database would first sequence the records returned from the database in some fashion before returning that recordset to the ABAP code which requested it. In the HANA database that does not happen by default, so if your ABAP code is not specifying the order that you want the records in, you will get them in any sequence as they are returned from the database.
This consideration turned out to not even be a consideration for TOKN because the records returned from SAP are seamlessly transferred to our connected mobile devices and those records (if required) can then be sequenced in the mobile app without needing to change any of the code on SAP. This saves money because you then don't need additional ABAP development changes which can be expensive and can also be subject to specific window periods of change. This assists our customers in a smooth transition with the solution just continuing to work, even in the face of a rather big change on the SAP environment.
The TOKN platform then also benefits from the added performance improvements which come with HANA to extract the data required from SAP even faster than before.
Talk to us for more information or visit our site at www.tokn.com.au. The site will be undergoing some major changes as we work toward building our profile and getting our message as clear as we can make it.
Welcome to 2017 and I wish all a prosperous year ahead.
It has been a while since the last blog post so I thought it probably best to put the last few months into perspective before forging ahead with what we have been doing. After five and a half years of living in the United Arab Emirates, my family and I moved to Australia on the 12th January 2017 to take up permanent residency and are happy to now call Perth home. I am ever grateful to Australia for providing great opportunities for people like me who wish to contribute to the Australian economy and drive innovation and technology forward. Moving countries is no easy feat, those of you who have done it will know exactly what I am talking about. The last few months have been nothing but planning and execution on that front. After moving, the last three weeks have been spent trying to get settled as quickly as possible, which is proving to be quite difficult when you have a delinquent container of worldly belongings that just doesn't seem like it wants to get back to you.
Western Australia is not only a great place to live but it is also positioning as an innovation and technology hub which is evident from a quick google search. If you are interested, have a look at https://www.innovation.wa.gov.au/
This was one of the draw cards for me when I was considering cities to potentially call home after being granted residency. The Western Australian government have made their commitment clear to innovative companies through their support programs and assistance.
What we have been up to with TOKN....
Our software is currently used in Dubai and we have been talking to another company in the gulf region. We have done a successful trial at a customer in Australia and in so doing, have proven that our software solves some key problems that they were experiencing.
We are now at the stage where we are trying to build a strong team both operationally and advisory and we have found a few key individuals from the industry who have been kind enough to show interest and to then give us some of their precious time to share their insight as well as to give us some really good advice. We are building the persona of TOKN and working to get the message of what TOKN is, across with more clarity. We are also looking to build some strong partnerships with a few key companies that will allow us the leverage and support we need as we continue to make headway on our quest.
Follow us as we continue on our journey and one of my goals for 2017 is to do more frequent blog posts.